Our website collects personal data to power our site analytics provided by Squarespace analytics, this includes:

• Information about your browser, network, and device

• Web pages you visited prior to coming to this website

• Your IP address

This information also includes details about your use of our website, including:

• Clicks

• Internal links

• Pages visited

• Scrolling

• Searches

• Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about the cookies dropped on your device visit our Cookie Policy.

These functional and required cookies are used to ensure you have the best experience possible. This enables Squarespace, our hosting platform, to securely serve this website to you.

The analytics and performance cookies that are used on our website can be found in our Cookie Policy. These are only used when you acknowledge our cookie banner. Our website uses analytics and performance cookies to view site traffic, activity, and other data.

For website visitors

Your privacy and security for all visitors to our website are important to AeroGB, as is your experience when visiting and using our website. Our website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

• Information about your browser, network, and device

• Web pages you visited prior to coming to this website

• Web pages you view while on this website

• Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalized form.

For our customers

When you buy something on our website, we collect personal information from you to fulfil the order. We may collect information like your:

• Billing address

• Details relating to your purchase

• Email address

• Name

• Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

Our payment processors Stripe and PayPal will also collect payment information from you. You can read their privacy policies in the following locations:

• Stripe - payment processing services. You can read Stripe’s privacy policy at: https://stripe.com/privacy

• Paypal – payment processing services. You can read the PayPal privacy policy at: https://paypal.com/privacy/privacyhub

As you go through checkout, our site may auto-complete your billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience. Google Places API is a service that accepts HTTP requests for location data through a variety of methods. It returns formatted location data to improve your shopping experience.

When you submit information to our website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with Squarespace Email Campaigns for storage.

If you create a customer account on our website, we collect personal information to improve your checkout experience and our customer service.

This information may include your:

• Billing and shipping address(es)

• Details about your order(s)

• Email address

• Name

• Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

Abandoned Cart Emails

You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

• You enter your email address at checkout, or are logged into your customer account.

• You add a product which is in stock to your shopping cart.

• You close your browser or leave this website without completing your purchase.

• You can unsubscribe from these messages at the bottom of the email.

The email will link back to this website, where you can pick up where you left off and complete your purchase.

Marketing Emails

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of our email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

Order and Account Emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

• You’ve created a customer account

• Your customer account password has been reset or updated

• You’ve made a purchase

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

When you make a purchase from us on our website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third-party service providers which will also receive your personal information and process it in accordance with their privacy policies:

• Stripe - payment processing services. You can read Stripe’s privacy policy at: https://stripe.com/privacy

• PayPal – payment processing services. You can read the PayPal privacy policy at: https://paypal.com/privacy/privacyhub

• Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at: https://sift.com/service-privacy